Showing Customer Success Platforms Haven’T Lost Steam, Vitally Secures $30M

Feb 22, 2023•almost 3 years ago

Amount Raised

$30 Million

BrooklynE Commerce

Investors

New View CapitalHub Spot VenturesAndreessen HorowitzNext47

Description

Customer success platforms (CSPs), or software designed to help business-to-business companies manage and monitor their customer success efforts, are increasingly in demand. According to a Research and Markets report, the market for global CSPs will be worth $3.1 billion by 2026.

Company Information

Company

Vitally

Location

Brooklyn, New York, United States

About

Vitally helps B2B SaaS teams like Segment, Zapier, and Productboard to deeply understand their customers and empower every customer success manager to 10x their effectiveness through powerful assistive automation. By quickly unifying disparate product and customer data into an incredibly powerful and easy-to-use platform, Vitally allows teams to rapidly implement better customer success processes and have an immediate impact.

Related People

2 contacts

Funding Insights

Based on industry data

VC-backed spending patterns

VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers

Tech investment trends