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Tactful AI extends pre-Series A round with investment from former e& CEO Hatem Dowidar to accelerate AI-powered customer experience platform.
Round Type
Pre-Series A
Investors
Description
Egyptian agentic AI startup Tactful AI has secured investment from Hatem Dowidar, former group CEO of e&, as part of an extension of its pre-Series A funding round. The company, which provides a unified customer experience platform for managing customer journeys across multiple touchpoints, was previously backed by Foras AI and M Empire in a $1 million raise in February. Dowidar brings over 25 years of telecoms and technology experience, having led e& as group CEO from 2020 until March 2026. Tactful AI is preparing to launch a next-generation version of its technology that allows enterprises to build and evolve end-to-end CX workflows in-house.
Fundz sees it the moment Tactful AI raises, hires an exec or expands, usually minutes after it happens, and tells you who to reach.
Tactful AI raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.
145 of these a day, filtered to the companies you pick, with the decision-maker attached.
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