Romanian-Founded Siena Ai Secures $4.7M For Its Autonomous Ai Chat Platform

Nov 17, 2023•about 2 years ago

Amount Raised

$4.7 Million

Round Type

seed

San FranciscoNatural Language ProcessingMachine LearningSaasArtificial IntelligenceE CommerceSoftwareMessaging

Investors

Open Sky VenturesThe CouncilVillage GlobalSpace Station InvestmentsParri Passu VenturesSierra Ventures

Description

US-based Siena AI, founded by Romanian entrepreneurs, has developed an autonomous AI customer service platform designed for e-commerce. It has raised $4.7 million from a group of investors, including Sierra Ventures known for backing TeamOhana, Parri Passu Ventures, SpaceStation Investments, Village Global, The Council, and OpenSky Ventures.

Company Information

Company

Siena AI

Location

San Francisco, California, United States

About

Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. We combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers. Streamlining customer interactions is at our core, enabling brands to autonomously handle customer service and Social Media chats in over 100 languages using generative AI. Our mission is to make exceptional customer experiences universally available and to tap into the boundless potential of human connection. As a result, brands that collaborate with us not only enhance their customer experience but also achieve efficiency, bolster loyalty, and optimize operational costs. Siena is making world-class experiences a norm while humanizing the internet.

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