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Gorgias raises $29M in a Series C-2 funding round led by SaaStr and Alven to expand AI tools for ecommerce customer support

PRIVATEMay 15, 2024

Amount Raised

$29 Million

Round Type

Series C

San FranciscoInformation TechnologyE CommerceRetail

Investors

Transpose PlatformCRVSapphireShopifyAmplifyHorsley BridgeAlvenSaa Str

Description

Gorgias, the leading customer experience (CX) platform for Shopify, announced $29 million in Series C-2 funding from existing investors. The funding will be utilized to expand its suite of industry-leading AI tools to help ecommerce brands automate at least 60% of their customer support, delivering instant, accurate, and on-brand answers to customer questions.

Quick answer

Gorgias Inc. raised $29 Million in a Series C round, dated May 15, 2024. Investors: Transpose Platform, CRV, Sapphire, Shopify, Amplify, Horsley Bridge, Alven and Saa Str. Gorgias Inc. is based in San Francisco, California, United States.

How much did Gorgias Inc. raise?
Gorgias Inc. raised $29 Million in a Series C round on May 15, 2024.
Who invested in Gorgias Inc?
Transpose Platform, CRV, Sapphire, Shopify, Amplify, Horsley Bridge, Alven and Saa Str are named as investors in this round.
What does Gorgias Inc. do?
Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth.
Where is Gorgias Inc. based and how big is it?
Gorgias Inc. is based in San Francisco, California, United States.
Who are the decision-makers at Gorgias Inc?
Fundz holds 1 contact at Gorgias Inc., including the Executive Officer, Director. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Who else raised in E Commerce and Retail around the same time

Companies in the same sectors as Gorgias Inc. that raised within 45 days of this round, from Fundz verified event records.

  • Hero Bread raised $21M (Funding Round) on June 27, 2024.
  • Zyod raised $18M (Funding Round) on June 24, 2024.
  • Eume raised $1.8M (Funding Round) on June 21, 2024.
  • Trampoline raised $5M (Seed) on June 13, 2024.
  • Palette Brands raised $2M (Pre-Series A) on June 12, 2024.
  • Richemont raised $13M on June 10, 2024.

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Company Information

Company

Gorgias Inc.

Location

34b Harrison St.

San Francisco, California, United States

About

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 2015, Gorgias began as a two-person team and has grown to more than 250 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices.

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Related People

1 contact
Verified contactsRomain L., Executive Officer, Director hiddenSee plans and pricing
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Gorgias Inc. raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

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Fundz is a real-time business intelligence platform powered by agentic AI that proactively delivers personalized daily signals, including funding rounds, executive changes, M&A activity, 13F institutional filings, SEC 8-K events, investor activity, and website modifications, based on each user's watchlist and ICP. A trusted data source at firms such as BlackRock, Oracle, Kleiner Perkins, LinkedIn, HubSpot, and Cloudflare, Fundz democratizes the institutional-grade intelligence that previously required a PitchBook or Bloomberg terminal. Features include Daily Briefing for AI-powered daily briefings, and unified cross-signal alerts across 281,000+ organizations. Developers and data teams can access these signals programmatically via the Fundz Funding Data API, with transparent published pricing.