Decimal AI, a platform for technical support teams, has secured $4 million in seed funding. The round was co-led by Khosla Ventures and Kearny Jackson, with participation from Atlassian Ventures and others. This funding will help enhance their Customer Engineering Platform for improved customer support. Since its launch in March 2025, Decimal has gained traction with notable software companies.
Company Information
Company
Decimal AI
Location
San Francisco, California, United States
About
Decimal AI is a customer engineering platform that enhances technical support teams by integrating advanced AI capabilities. Founded by industry veterans, the platform enables software companies to resolve customer issues swiftly by understanding both the code and context of customer queries. Its AI Support Engineer automates various support tasks, significantly reducing resolution times. Since its launch, Decimal has been adopted by numerous leading software companies across multiple sectors.
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