Karta AI raises $3M in seed round led by PeerCapital and Cedar Hill Capital to automate inbound calls for BFSI players.
PRIVATEOct 22, 2026
Amount Raised
$3 Million
Round Type
Seed
SoftwareArtificial IntelligenceEnterprise SoftwareMessagingMachine LearningNatural Language ProcessingSaaS
Investors
SeedstarsCDM CapitalWyser VCCedar Hill CapitalPeerCapital
Description
Karta AI, an agentic AI startup founded by former Razorpay executives, has raised $3 million in a seed funding round led by PeerCapital and Cedar Hill Capital. The round also included participation from Wyser VC, CDM Capital, and Seedstars. The company will use the funds to expand its go-to-market strategy, distribution, and product development, particularly around self-learning AI capabilities. Karta AI's omnichannel platform targets complex inbound customer calls for BFSI players, claiming to resolve 70% of queries without human intervention while reducing servicing costs by approximately 50%.
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Company Information
Company
Karta AI
About
Karta AI is an agentic AI startup founded in 2024 by former Razorpay executives that offers an omnichannel customer communication platform for BFSI players. The platform automates complex inbound customer calls across voice, chat, email, and WhatsApp, handling approximately 2 million customer conversations monthly across 25+ languages. Karta AI's AI agents resolve around 70% of borrower queries end-to-end without human intervention, reducing cost per query by approximately 50%. The startup targets level 2 and level 3 customer service queries that require multi-step automation and coordination across enterprise systems.
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