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Decagon raises $35 million in a Series A and seed funding led by Accel for AI-powered customer service solutions
PRIVATEJun 18, 2024•over 2 years ago
Amount Raised
$35 Million
Round Type
Series A
San FranciscoSoftware
Investors
Andreessen HorowitzAccel
Description
Decagon, a startup specializing in AI-powered customer support solutions, has secured $35 million in a funding round led by Accel with participation from Andreessen Horowitz. The funding will be used to further develop their generative AI technology to enhance customer service and compete in the customer-service industry.
Company Information
Company
Decagon
Location
San Francisco, California, United States
About
Decagon is the leader in AI-powered customer support agents designed to enhance enterprise customer support by automating and resolving inquiries at scale. Decagon’s agents automate repetitive tasks, boost productivity and empower customer support teams to take on more strategic roles. Founded in San Francisco, Decagon is on a mission to shape the future of work by elevating human potential with AI.
Fundz sees it the moment Decagon raises, hires an exec or expands, usually minutes after it happens, and tells you who to reach.
San FranciscoSoftware