How much did ClearFeed raise?

ClearFeed raised $2.7 Million in a Seed round on October 4, 2023.

Who are the decision-makers at ClearFeed?

Fundz holds 1 contact at ClearFeed. Names and contact details are shown to Fundz members.

Clearfeed Raises $2.7 Million In Funding Led By Peak Xv Accelerator Surge

PRIVATEOct 04, 2023

Amount Raised

$2.7 Million

Round Type

Seed

BengaluruSoftwareArtificial IntelligenceMessagingMachine Learning

Description

Conversational support platform for enterprises ClearFeed on Wednesday said it has raised $2.7 million in a seed funding round led by Peak XV Partners’ (formerly Sequoia Capital India & SEA) accelerator programme Surge.Other investors participating in the round included 8VC, as per a statement. The company said it will use the new funds for product development and also to grow its go-to-market teams.Elevate Your Tech Prowess with High-Value Skill CoursesOffering CollegeCourseWebsiteNorthwestern UniversityKellogg Post Graduate Certificate in Product ManagementVisitIndian School of BusinessISB Professional Certificate in Product ManagementVisitIndian School of BusinessISB Product ManagementVisitIndian School of BusinessISB Digital TransformationVisitChat platforms such as Slack and Microsoft Team lack the structure, tracking systems and metrics needed by larger teams in enterprises with high query volume on common questions and tasks, having to copy and paste across tools and also being unable to close the loop with stakeholders on chat, the statement added.To solve this, ClearFeed said it streamlines customer and employee requests on the chat platforms, by using artificial intelligence (AI) models to track inquiries and escalate requests. The company’s product features include triage channels, one-click ticket filing and live two-way syncing of data. It integrates with eight software tools such as Zendesk, Jira, FreshDesk, HubSpot, Github, Linear, Intercom and Salesforce.Powered ByVideo Player is loading.Play VideoPlaySkip BackwardMuteCurrent Time 0:00/Duration 0:00Loaded: 0%Stream Type LIVESeek to live, currently behind liveLIVERemaining Time -0:00 1xPlayback RateChaptersChaptersDescriptionsdescriptions off, selectedCaptionscaptions and subtitles off, selectedAudio TrackPicture-in-PictureFullscreenThis is a modal window.No compatible source was found for this media.Beginning of dialog window

Quick answer

ClearFeed raised $2.7 Million in a Seed round, dated October 4, 2023. ClearFeed is based in Bengaluru, Karnataka, India.

How much did ClearFeed raise?: ClearFeed raised $2.7 Million in a Seed round on October 4, 2023.
What does ClearFeed do?: Companies today are increasingly providing Support - both internally and externally - on Slack and Teams.
Where is ClearFeed based and how big is it?: ClearFeed is based in Bengaluru, Karnataka, India.
Who are the decision-makers at ClearFeed?: Fundz holds 1 contact at ClearFeed. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Who else raised in Messaging and Software around the same time

Companies in the same sectors as ClearFeed that raised within 45 days of this round, from Fundz verified event records.

Cursor raised $8M (Funding Round) on October 11, 2023.
Siena AI raised $4.7M (Seed) on November 17, 2023.
Siena AI raised $4.7M (Seed) on November 16, 2023.
Aampe raised $7.5M (Funding Round) on October 5, 2023.
TrojAI raised $2M (Seed) on November 15, 2023.
Fractl raised an undisclosed amount (Pre-Seed) on November 14, 2023.

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Company Information

Company

ClearFeed

Location

Bengaluru, Karnataka, India

About

Companies today are increasingly providing Support - both internally and externally - on Slack and Teams. The ad-hoc use of triage channels and customer Slack rooms creates problems of missed responses, lack of service metrics and anxiety for all the responders who individually keep scanning Slack rooms. ClearFeed converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein. We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack. We were founded by experienced managers and second-time entrepreneurs and are based out of Bangalore, India.

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ClearFeed raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

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