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Smart Communications Appoints Rachel Elias-Jones as Chief Financial Officer and Chris Manton-Jones as Chief Commercial and Revenue Officer

PRIVATESep 17, 2026•about 4 hours ago

Position

Chief Financial Officer

Company

Smart Communications

Rachel Elias-Jones
LondonInformation TechnologySoftwareSaas

Description

Smart Communications has enhanced its executive leadership team with the appointments of Rachel Elias-Jones as Chief Financial Officer and Chris Manton-Jones as Chief Commercial and Revenue Officer. These strategic hires are aimed at supporting the company's growth and responding to increasing demand in the market.

Company Information

Company

Smart Communications

Location

London, England, United Kingdom

About

Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Its Conversation Cloud™ platform powers frictionless, compliant, digital-first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide—including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp—rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast-track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre-built connectors, Smart Communications’ cloud-native platform integrates effortlessly with the world’s most trusted enterprise systems including Salesforce, Guidewire, DuckCreek, OneSpan, and Pega, enabling more than 60 billion mission-critical customer conversations globally, and driving faster time to value.

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