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Smart Communications Appoints Rachel Elias-Jones as Chief Financial Officer and Chris Manton-Jones as Chief Commercial and Revenue Officer

Sep 17, 2026
New to company · from Darktrace“she previously held roles as CFO of Bango Plc and SVP Finance at Darktrace”

Position

Chief Financial Officer

Company

Smart Communications

Rachel Elias-Jones
Information TechnologyHardwareSoftwareSaaSSatellite CommunicationWireless

Description

Smart Communications has enhanced its executive leadership team with the appointments of Rachel Elias-Jones as Chief Financial Officer and Chris Manton-Jones as Chief Commercial and Revenue Officer. These strategic hires are aimed at supporting the company's growth and responding to increasing demand in the market.

Quick answer

Smart Communications Appoints Rachel Elias-Jones as Chief Financial Officer and Chris Manton-Jones as Chief Commercial and Revenue Officer (September 17, 2026).

Who is the new Chief Financial Officer at Smart Communications?
Smart Communications named Rachel Elias-Jones Chief Financial Officer, announced September 17, 2026.
What did Smart Communications announce on September 17, 2026?
Smart Communications has enhanced its executive leadership team with the appointments of Rachel Elias-Jones as Chief Financial Officer and Chris Manton-Jones as Chief Commercial and Revenue Officer. These strategic hires are aimed at supporting the company's growth and responding to increasing demand in the market.
Where did Rachel Elias-Jones work before joining Smart Communications?
Rachel Elias-Jones joins from Darktrace.
What does Smart Communications do?
Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most.
Which similar companies made leadership changes around the same time?
Crown Castle (September 14, 2026), Sivers Semiconductors (September 24, 2026), Unifique (October 5, 2026) and Comtech Telecommunications Corporation (October 14, 2026) also announced leadership changes within 45 days of Smart Communications.

Source: Fundz verified event record.

Other recent leadership changes in Hardware and SaaS

Executive moves at companies in the same sectors within 45 days, from Fundz verified event records.

Who to call at Smart Communications, and when

A new leader at Smart Communications brings new priorities and often new vendors. The first weeks are when they listen.

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Company Information

Company

Smart Communications

About

Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Its Conversation Cloud™ platform powers frictionless, compliant, digital-first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide—including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp—rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast-track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre-built connectors, Smart Communications’ cloud-native platform integrates effortlessly with the world’s most trusted enterprise systems including Salesforce, Guidewire, DuckCreek, OneSpan, and Pega, enabling more than 60 billion mission-critical customer conversations globally, and driving faster time to value.

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