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Serve First Appoints Brad Christian as US Managing Director and Jeremy Michael as Chief Revenue Officer

PRIVATEOct 22, 2026
New to company · from a customer experience consultancy“Christian was previously Chief Customer Officer at a customer experience consultancy and Chief Commercial Officer for the experience practice of a global market research firm.”

Position

Director

Company

Serve First

Brad Christian
brad@servefirst.co.uk
LondonArtificial IntelligenceSaaSAnalyticsMachine Learning

Description

Serve First has expanded its US operations with the appointment of Brad Christian as US Managing Director, following Jeremy Michael's appointment as Chief Revenue Officer earlier this year. This strategic move aims to enhance support for international clients and grow its customer success and marketing teams in the US.

Who to call at Serve First, and when

A new leader at Serve First brings new priorities and often new vendors. The first weeks are when they listen.

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Company Information

Company

Serve First

Location

London, England, United Kingdom

About

Serve First is a customer experience intelligence platform that turns data into actionable insights, empowering businesses to learn, adapt, and drive meaningful change from the frontline to the boardroom. With AI-powered tools, Serve First ensures that every team member has the insights they need to continuously improve customer experiences—because, at the core of every successful business, experience is everything.

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Fundz sees it the moment Serve First changes its leadership, hires an exec or expands, usually minutes after it happens, and tells you who to reach.

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Serve First changed its leadership. Fundz had it the day it was filed, with the decision-maker at the company attached.

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