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Qualifacts Appoints Erin Surprise As Chief Customer Success Officer (Ccso)

PRIVATEJun 12, 2024•about 2 years ago

Position

Chief Customer Success Officer

Company

Qualifacts

Erin Surprise

NashvilleInformation TechnologySoftwareHealth CareMedicalMhealth

Description

Erin Surprise has joined Qualifacts as Chief Customer Success Officer (CCSO), bringing over 20 years of experience leading and transforming customer success organizations in the healthcare and education software industries. In her new role, Surprise will be responsible for developing and leading Qualifacts' customer success strategy, ensuring exceptional customer experience and service.

Company Information

Company

Qualifacts

Location

Nashville, Arkansas, United States

About

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.

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