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Pcmi Names Louis Liapis As Director of Customer Experience

PRIVATEOct 03, 2024•over 1 year ago

Position

Director

Company

PCMI Corporation

Louis Liapis
Park RidgeSoftwareAutomotive

Description

PCMI (Policy Claim Management International) is pleased to announce the promotion of Louis Liapis to Director of Customer Experience. In his new role, Louis will focus on improving key customer success outcomes, such as customer lifetime value (CLV) and retention rates, while managing customer account teams and support services.

Company Information

Company

PCMI Corporation

Location

Park Ridge, Illinois, United States

About

PCMI is a global leader in cloud-based administration software for the automotive and consumer product markets. Its innovative technology empowers third-party administrators, dealers, OEMs, and lenders to streamline every step of the extended warranty, service contract, and cancellation lifecycle management. Since 2012, PCMI has evolved into an industry powerhouse, with more than 200 experts across North America, Europe, and Asia. Dedicated to innovation and exceptional service, PCMI delivers cutting-edge solutions that boost efficiency, reduce costs, and keep clients ahead in a rapidly changing market.

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