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OutRival Appoints Shaun Sjolin as Chief Customer Officer

PRIVATESep 30, 2026
New to company · from NICE“OutRival Appoints Former NICE Executive Shaun Sjolin as Chief Customer Officer”

Position

Chief Customer Officer

Company

OutRival

Shaun Sjolin
SoftwareArtificial IntelligenceMachine LearningNatural Language Processing

Description

OutRival has announced the appointment of Shaun Sjolin as Chief Customer Officer. Sjolin will be responsible for leading the customer organization and ensuring brands deliver a consistent and caring experience through every stage of the customer journey.

Company Information

Company

OutRival

About

OutRival is a Series B artificial intelligence company that builds AI voice agents and digital workers for enterprise operations. The company serves customers across insurance, financial services, and other complex, regulated industries. Its platform is designed to handle high-volume, conversation-driven workflows, delivering speed, consistency, and compliance at scale. OutRival's approach focuses on using AI to enhance brand identity in policyholder interactions.

Fundz sees it the moment OutRival changes its leadership, hires an exec or expands, usually minutes after it happens, and tells you who to reach.

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OutRival changed its leadership. Fundz had it the day it was filed, with the decision-maker at the company attached.

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