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Nat West Group Appoints Harsh Agarwal As Managing Director of Customer Experience & Engagement

PUBLIC · NWGSep 14, 2026•about 3 hours ago

Position

Director

Company

NatWest Group

Harsh Agarwal
EdinburghFinancial ServicesFinanceLendingBanking

Description

NatWest Group has named Harsh Agarwal as Managing Director of Customer Experience & Engagement to enhance its Retail Banking leadership team. He will focus on creating simpler and more intuitive customer experiences as the bank aims to achieve its growth ambitions.

Company Information

Company

NatWest Group

Location

Edinburgh, Scotland, United Kingdom

About

NatWest Group is a banking group with a focus on wealth management. It includes high net-worth bank Coutts and has been involved in a de-banking crisis resulting in the resignation of two of its bosses.

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