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MCI Appoints Mark Misczak as President

PRIVATENov 28, 2025

Position

President

Company

MCI

Mark Misczak
mark.misczak@mci.world
Iowa CityInformation TechnologyHardwareConsulting

Description

MCI has announced the immediate appointment of Mark Misczak as President. Misczak, who previously served at FEMA, will lead the company's expansion into public-sector business and the spinout of AiCX.com.

Quick answer

MCI Appoints Mark Misczak as President (November 28, 2025). MCI is based in Iowa City, Iowa, United States.

Who is the new President at MCI?
MCI named Mark Misczak President, announced November 28, 2025.
What did MCI announce on November 28, 2025?
MCI has announced the immediate appointment of Mark Misczak as President. Misczak, who previously served at FEMA, will lead the company's expansion into public-sector business and the spinout of AiCX.com.
What does MCI do?
MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.
Where is MCI based?
MCI is based in Iowa City, Iowa, United States.
Which similar companies made leadership changes around the same time?
HNM Systems (December 15, 2025), Atento Luxco 1 S.A (November 10, 2025) and Tucows (November 6, 2025) also announced leadership changes within 45 days of MCI.

Source: Fundz verified event record.

Other recent leadership changes in Hardware and Consulting

Executive moves at companies in the same sectors within 45 days, from Fundz verified event records.

Who to call at MCI, and when

A new leader at MCI brings new priorities and often new vendors. The first weeks are when they listen.

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Company Information

Company

MCI

Location

Iowa City, Iowa, United States

About

MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide. With a focus on digital transformation and efficiency, we help our clients Do More For Less by delivering scalable, agile solutions tailored to their needs. Through organic growth and strategic acquisitions, MCI has built a portfolio of companies offering synergistic services, including contact center management, business process outsourcing (BPO), Omnichannel CX deployment, IT services, software and app development, customer experience management, inside sales, and collections/account receivable management. Our comprehensive BPO-as-a-Service (BPOaaS) model provides flexible, end-to-end solutions for companies looking to optimize their operations.

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