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IAG Appoints Emily Roberts as Chief Customer and Marketing Officer

PRIVATENov 17, 2025

Position

Chief Marketing Officer

Company

Insurance Australia Group

Emily Roberts
SydneyFinancial ServicesEmployee BenefitsInsurtechInsurance

Description

IAG has appointed Emily Roberts, a senior executive from American Express, as Chief Customer and Marketing Officer effective 24 November 2025. Emily brings 20 years of experience in customer engagement and marketing strategy to lead IAG's efforts in enhancing customer experience and brand strategy.

Quick answer

IAG Appoints Emily Roberts as Chief Customer and Marketing Officer (November 17, 2025). Insurance Australia Group is based in Sydney, New South Wales, Australia.

Who is the new Chief Marketing Officer at Insurance Australia Group?
Insurance Australia Group named Emily Roberts Chief Marketing Officer, announced November 17, 2025.
What did Insurance Australia Group announce on November 17, 2025?
IAG has appointed Emily Roberts, a senior executive from American Express, as Chief Customer and Marketing Officer effective 24 November 2025. Emily brings 20 years of experience in customer engagement and marketing strategy to lead IAG's efforts in enhancing customer experience and brand strategy.
What does Insurance Australia Group do?
Insurance Australia Group (IAG) is a leading general insurance company, providing a diverse range of insurance products.
Where is Insurance Australia Group based?
Insurance Australia Group is based in Sydney, New South Wales, Australia.
Which similar companies made leadership changes around the same time?
EDME Insurance Brokers (November 7, 2025), Coverfox Insurance (December 15, 2025), JAVLN (October 15, 2025) and Hub International (November 18, 2025) also announced leadership changes within 45 days of Insurance Australia Group.

Source: Fundz verified event record.

Other recent leadership changes in Financial Services and Employee Benefits

Executive moves at companies in the same sectors within 45 days, from Fundz verified event records.

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Company Information

Company

Insurance Australia Group

Location

Sydney, New South Wales, Australia

About

Insurance Australia Group (IAG) is a leading general insurance company, providing a diverse range of insurance products. The company is focused on delivering innovative and customer-driven solutions. IAG operates under various well-known brands across Australia and New Zealand. It aims to support its customers during uncertain times with high-quality coverage.

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Insurance Australia Group changed its leadership. Fundz had it the day it was filed, with the decision-maker at the company attached.

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