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Exterro Appoints Rick Valentine As Chief Customer Officer

Mar 28, 2024over 1 year ago

Position

Chief Customer Officer

Company

Exterro

Rick Valentine
BeavertonLegal TechLegalSaasInformation TechnologySoftware

Description

Exterro has announced the appointment of Rick Valentine as its new chief customer officer, reflecting the company’s commitment to delivering an outstanding experience and return on investment to its customers. Valentine brings more than three decades of leadership experience to the CCO position, with expertise in using data mining and analytics to drive best-in-class customer service and retention results.

Company Information

Company

Exterro

Location

Beaverton, Oregon, United States

About

Exterro®, Inc. is the leading provider of e-discovery and information governance software specifically designed for in-house legal, privacy and IT teams at Global 2000 and Am Law 200 organizations. Built on a simple concept of process optimization, Exterro helps organizations address their regulatory, compliance, and litigation risks more effectively and at lower costs. Exterro is the exclusive ACC Alliance partner for e-discovery software.

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Executive Insights

Based on hiring data
New executive impact window
87% of new executives make significant technology decisions within first 100 days
Budget influence
C-level executives control 73% of technology spending decisions
Transformation catalyst
65% of new senior hires launch digital transformation initiatives
Vendor review timeline
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