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Engageware Appoints Steve Abramson as CFO, Rob Fox as CTO, and Matt Wilson as CCO

PRIVATESep 02, 2026

Position

Chief Technology Officer

Company

Engageware

Rob Fox
TewksburySoftwareArtificial IntelligenceSaaSEnterprise SoftwareCRMAnalyticsMachine LearningCall CenterCustomer Serviceinformation technology & services

Description

Engageware has appointed Steve Abramson as Chief Financial Officer, Rob Fox as Chief Technology Officer, and Matt Wilson as Chief Customer Officer. These appointments aim to strengthen the company's agentic AI capabilities within its customer engagement platform.

Quick answer

Engageware Appoints Steve Abramson as CFO, Rob Fox as CTO, and Matt Wilson as CCO (September 2, 2026). Engageware is based in Tewksbury, Massachusetts, United States.

Who is the new Chief Technology Officer at Engageware?
Engageware named Rob Fox Chief Technology Officer, announced September 2, 2026.
What did Engageware announce on September 2, 2026?
Engageware has appointed Steve Abramson as Chief Financial Officer, Rob Fox as Chief Technology Officer, and Matt Wilson as Chief Customer Officer. These appointments aim to strengthen the company's agentic AI capabilities within its customer engagement platform.
What does Engageware do?
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction.
Where is Engageware based?
Engageware is based in Tewksbury, Massachusetts, United States.
Which similar companies made leadership changes around the same time?
Scowtt (September 23, 2026), ConversionIQ.ai (July 29, 2026), Sumo Logic (September 1, 2026) and Casepoint (September 16, 2026) also announced leadership changes within 45 days of Engageware.

Source: Fundz verified event record.

Other recent leadership changes in SaaS and Enterprise Software

Executive moves at companies in the same sectors within 45 days, from Fundz verified event records.

Who to call at Engageware, and when

A new leader at Engageware brings new priorities and often new vendors. The first weeks are when they listen.

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Company Information

Company

Engageware

Location

100 Ames Pond Drive

Tewksbury, Massachusetts, United States

About

Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.

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Engageware changed its leadership. Fundz had it the day it was filed, with the decision-maker at the company attached.

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