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DealerCX Appoints Lance Scott as Chief Revenue Officer and Russ Beckenstein as Chief Operating Officer

PRIVATEMar 23, 2026

Position

Chief Operating Officer

Company

DealerCX

Russ Beckenstein
HoustonSoftwareArtificial IntelligenceAutomotive

Description

DealerCX, an AI-native customer experience platform, has announced the appointment of four new executives to lead its revenue, operations, marketing, and product teams. This strategic move is aimed at enhancing the company's performance in the automotive industry as it prepares for market launch.

Quick answer

DealerCX Appoints Lance Scott as Chief Revenue Officer and Russ Beckenstein as Chief Operating Officer (March 23, 2026). DealerCX is based in Houston, Texas, United States.

Who is the new Chief Operating Officer at DealerCX?
DealerCX named Russ Beckenstein Chief Operating Officer, announced March 23, 2026.
What did DealerCX announce on March 23, 2026?
DealerCX, an AI-native customer experience platform, has announced the appointment of four new executives to lead its revenue, operations, marketing, and product teams. This strategic move is aimed at enhancing the company's performance in the automotive industry as it prepares for market launch.
What does DealerCX do?
DealerCX is the automotive industry's first AI-native platform designed to unify the complete customer journey across sales and service.
Where is DealerCX based?
DealerCX is based in Houston, Texas, United States.
Which similar companies made leadership changes around the same time?
Cursor (February 9, 2026), Lucid Group (April 14, 2026), Nvidia (April 27, 2026) and Harvey (March 23, 2026) also announced leadership changes within 45 days of DealerCX.

Source: Fundz verified event record.

Other recent leadership changes in Automotive and Software

Executive moves at companies in the same sectors within 45 days, from Fundz verified event records.

Who to call at DealerCX, and when

A new leader at DealerCX brings new priorities and often new vendors. The first weeks are when they listen.

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Company Information

Company

DealerCX

Location

Houston, Texas, United States

About

DealerCX is the automotive industry's first AI-native platform designed to unify the complete customer journey across sales and service. The platform manages customer relationships from awareness to loyalty, providing a shared timeline and a single customer record. Founded by industry veterans Jack Behar and Gary Graves, DealerCX aims to replace fragmented tools that have burdened dealerships for years.

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Related People

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DealerCX changed its leadership. Fundz had it the day it was filed, with the decision-maker at the company attached.

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