Operata
Melbourne, Victoria, Australia · Artificial Intelligence, Enterprise Software, SaaS
Operata is a Melbourne-based SaaS startup that focuses on enhancing customer experience in contact centres through advanced visibility and monitoring solutions. Founded in 2019, the company aims to address the challenges posed by the integration of AI agents and human operators in customer service environments. Their platform captures real-time interactions to provide insights into the complexitie
Key facts
- Headquarters
- Melbourne, Victoria, Australia
- Employees
- 32
- Industries
- Artificial Intelligence, Enterprise Software, SaaS
- Status
- Private
- Website
- operata.com
- Company page
Recent activity at Operata
Operata funding history
| Date | Round | Amount |
|---|---|---|
| Feb 2026 | Series A | $11.0M |
Leadership
- John Mitchem, Founder
- Andy Scott, Founder
- Romilly Blackburn, Founder
Verified email and direct lines for Operata’s decision-makers are on Fundz. See plans — or book a 15-minute walkthrough.
Operata in the news
- Mayor Mamdani Launches “Opera for All,” Bringing 70,000 Free Metropolitan Opera Tickets to New Yorkers - NYC.gov (Sep 24, 2026)
- Opera - Civic Humanism, Music, Drama - Britannica (Oct 10, 2026)
- San Francisco Opera Cancels Opening Night After Musicians Strike - The New York Times (Sep 15, 2026)
- Opera - Italian, 19th Century, Bel Canto - Britannica (Oct 10, 2026)
- Opera's New Security Feature Stops Copy Paste Attacks From Malicious Websites - Engadget (Jul 02, 2026)
- Opera to Participate at Upcoming Investor Conferences - PR Newswire (Aug 26, 2026)
- Google Chrome is killing all uBlock Origin bypasses, Microsoft Edge, Opera to follow [Update] - Neowin (Jun 09, 2026)
- Opera - Reform, Grand, Music - Britannica (Oct 10, 2026)
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About Operata: questions and answers
What does Operata do?
Operata is a Melbourne-based SaaS startup that focuses on enhancing customer experience in contact centres through advanced visibility and monitoring solutions. Founded in 2019, the company aims to address the challenges posed by the integration of AI agents and human operators in customer service environments. Their platform captures real-time interactions to provide insights into the complexitie
Where is Operata headquartered?
Operata is headquartered in Melbourne, Victoria, Australia.
How many employees does Operata have?
Operata has about 32 employees.
Has Operata raised funding?
Yes. Fundz has recorded 1 funding event for Operata. The most recent, Series A of $11.0M, was in Feb 2026.
Who leads Operata?
John Mitchem is a Founder at Operata.
What is the latest news on Operata?
On Aug 28, 2026, Operata launched CX AI Agent Observability, a new control layer for monitoring AI and human agents in customer experiences.
Source: Fundz records from SEC filings, press releases and company announcements. How Fundz measures data accuracy