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Medallia To Acquire Mindful, The Global Leader In Contact Center Callback Technology

RECENTLY ACQUIREDJul 11, 2022

Acquiring Company

Medallia

Acquired Company

Mindful

McleanInformation TechnologySoftwareCommunity And LifestyleConsumer Goods

Description

Medallia, Inc., the global leader in customer and employee experience, today announced it has signed a definitive agreement to acquire Mindful, the leader in callback automation, from Alpine Investors, a people-driven private equity firm.

Quick answer

Medallia is acquiring Mindful, announced July 11, 2022. Medallia is based in Mclean, Virginia, United States.

How much did Medallia pay for Mindful?
The deal value was not disclosed.
What does Medallia do?
Medallia is the pioneer and market leader in customer, employee, citizen and patient experience.
Where are Medallia and Mindful based?
Medallia is based in Mclean, Virginia, United States.
Who are the decision-makers at Medallia?
Fundz holds 3 contacts at Medallia. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Other recent acquisitions in Community And Lifestyle and Consumer Goods

Deals where the buyer or target shares a sector with this one, within 45 days, from Fundz verified event records.

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Company Information

Company

Medallia

Location

Mclean, Virginia, United States

About

Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com. © 2022 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

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Frequently asked

Who acquired Mindful?

Mindful was acquired by Medallia, based in Mclean. The deal was reported on July 11, 2022. Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. Medallia is privately held and operates in Information Technology.

When did Medallia acquire Mindful?

Medallia's acquisition of Mindful was reported on July 11, 2022. Medallia, Inc., the global leader in customer and employee experience, today announced it has signed a definitive agreement to acquire Mindful, the leader in callback automation, from Alpine Investors, a people-driven private equity firm. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Mindful do?

Mindful is the chosen experience platform for the world’s biggest brands. With dedication to keep the customer in the driver seat, Mindful empowers brands and agents to engage them at critical moments. It is privately held, operating in Community And Lifestyle.

This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.

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