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Sprinklr acquires ViralMoment for video AI

PUBLIC · CXMMay 28, 2026

Acquiring Company

Sprinklr

Acquired Company

ViralMoment

New YorkMenlo ParkSoftwareAdvertisingSaaSMarketingMarketing AutomationSocial Media Managementinformation technology & servicesArtificial IntelligenceAnalyticsMachine LearningNatural Language Processing

Description

On May 28, 2026, Sprinklr announced the acquisition of ViralMoment, enhancing its Unified Customer Experience Management platform with advanced AI video analytics. The acquisition aims to improve brand insights through multimodal analysis, allowing Sprinklr to capture customer signals in visual and audio formats. This move addresses the growing shift toward short-form video engagement on platforms like TikTok and YouTube.

Quick answer

Sprinklr is acquiring ViralMoment, announced May 28, 2026. Sprinklr is based in New York, New York, United States.

How much did Sprinklr pay for ViralMoment?
The deal value was not disclosed.
What does Sprinklr do?
Sprinklr is a leading enterprise software company for all customer-facing functions.
Where are Sprinklr and ViralMoment based?
Sprinklr is based in New York, New York, United States. ViralMoment is based in Menlo Park, California, United States.
Who are the decision-makers at Sprinklr?
Fundz holds 2 contacts at Sprinklr. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

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Company Information

Company

Sprinklr

Location

441 9th Ave

New York, New York, United States

About

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

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Frequently asked

Who acquired ViralMoment?

ViralMoment was acquired by Sprinklr, based in New York. The deal was reported on May 28, 2026. Sprinklr is a leading enterprise software company for all customer-facing functions. Sprinklr is publicly traded (CXM) and operates in Software.

When did Sprinklr acquire ViralMoment?

Sprinklr's acquisition of ViralMoment was reported on May 28, 2026. On May 28, 2026, Sprinklr announced the acquisition of ViralMoment, enhancing its Unified Customer Experience Management platform with advanced AI video analytics. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does ViralMoment do?

ViralMoment is a provider of AI-powered social video insights and analytics solutions based in Menlo Park, CA. The company offers an AI platform that delivers AI-powered social video insights, strategy, and analytics to brands and agencies. It is privately held, operating in Artificial Intelligence, and is based in Menlo Park.

This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.

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