Covisian Group completes acquisition of Centrinex to expand its global customer experience services
Acquiring Company
Covisian Group
Acquired Company
Centrinex
Description
Covisian Group, a technology company specializing in providing CX services globally, has announced the acquisition of Centrinex, a 600-employee contact center management company based in Lenexa, Kansas. This acquisition expands Covisian's investment in the U.S. market and showcases its unique GenAI-enabled CX software platform, Smile.CX.
Quick answer
Covisian Group is acquiring Centrinex, announced November 4, 2024. Covisian Group is based in New York, New York, United States.
- How much did Covisian Group pay for Centrinex?
- The deal value was not disclosed.
- What does Covisian Group do?
- Covisian Group is a technology company specializing in providing services and technologies to improve customer experiences (CX) globally.
- Where are Covisian Group and Centrinex based?
- Covisian Group is based in New York, New York, United States. Centrinex is based in Lenexa, Kansas, United States.
- Who are the decision-makers at Covisian Group?
- Fundz holds 5 contacts at Covisian Group. Names and contact details are shown to Fundz members.
Source: Fundz verified event record.
Other recent acquisitions in Customer Service and Call Center
Deals where the buyer or target shares a sector with this one, within 45 days, from Fundz verified event records.
- NUSO expands enterprise cloud contact center capabilities with acquisition of T-Metrics (November 19, 2024)
- Everise completes acquisition of Continuum Global Solutions' Healthcare and Utilities Vertical from Skyview Capital (December 16, 2024)
- European Holding Zadarma Acquires US VoIP Provider VoIPVoIP to Expand Global Presence (December 9, 2024)
- Clarion Communications Completes Acquisition of IPitomy Communications to Expand UC and Managed Service Provider (October 16, 2024)
- ROI CX Solutions completes acquisition of Active TeleSource, Inc. to expand its customer experience services to the utilities market (September 24, 2024)
- GDT completes acquisition of MDS Global IT to advance collaboration capabilities (September 24, 2024)
Who to call at Covisian Group, and when
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Frequently asked
Who acquired Centrinex?
Centrinex was acquired by Covisian Group, based in New York. The deal was reported on November 4, 2024. Covisian Group is a technology company specializing in providing services and technologies to improve customer experiences (CX) globally. Covisian Group is privately held and operates in Customer Service.
When did Covisian Group acquire Centrinex?
Covisian Group's acquisition of Centrinex was reported on November 4, 2024. Covisian Group, a technology company specializing in providing CX services globally, has announced the acquisition of Centrinex, a 600-employee contact center management company based in Lenexa, Kansas. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.
What does Centrinex do?
Centrinex LLC and Greeting Teams LLC are US-based companies involved in customer care and related services. It is privately held, operating in Call Center, and is based in Lenexa.
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