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ROI CX Solutions completes acquisition of Active TeleSource, Inc. to expand its customer experience services to the utilities market

PRIVATESep 24, 2024

Acquiring Company

ROI CX Solutions

Acquired Company

Active TeleSource

American ForkMilwaukieCall CenterEnergyOil And GasRenewable EnergyEnergy Management

Description

ROI CX Solutions, a leading provider of high-touch, omnichannel customer experience services, has successfully acquired Active TeleSource, Inc. This strategic acquisition expands ROI's service offering to the electric, gas, and water utilities markets, enabling the provision of high-quality, domestic customer experience services within the regulated, mission-critical utility market.

Quick answer

ROI CX Solutions is acquiring Active TeleSource, announced September 24, 2024. ROI CX Solutions is based in American Fork, Utah, United States.

How much did ROI CX Solutions pay for Active TeleSource?
The deal value was not disclosed.
What does ROI CX Solutions do?
ROI CX Solutions is a leading provider of high-touch, omnichannel customer experience services.
Where are ROI CX Solutions and Active TeleSource based?
ROI CX Solutions is based in American Fork, Utah, United States. Active TeleSource is based in Milwaukie, Oregon, United States.
Who are the decision-makers at ROI CX Solutions?
Fundz holds 2 contacts at ROI CX Solutions. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Other recent acquisitions in Call Center and Energy

Deals where the buyer or target shares a sector with this one, within 45 days, from Fundz verified event records.

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Company Information

Company

ROI CX Solutions

Location

American Fork, Utah, United States

About

ROI CX Solutions is a leading provider of high-touch, omnichannel customer experience services. Founded in 2008, it offers customized solutions across various industry verticals, including healthcare, banking, financial services, insurance, government, etc. It is a PCI-Compliant, HIPAA-Compliant, and SOC 2-Compliant technology-enabled CX company specializing in inbound and outbound phone, email, chat, and social media services.

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Frequently asked

Who acquired Active TeleSource?

Active TeleSource was acquired by ROI CX Solutions, based in American Fork. The deal was reported on September 24, 2024. ROI CX Solutions is a leading provider of high-touch, omnichannel customer experience services. ROI CX Solutions is privately held and operates in Call Center.

When did ROI CX Solutions acquire Active TeleSource?

ROI CX Solutions's acquisition of Active TeleSource was reported on September 24, 2024. ROI CX Solutions, a leading provider of high-touch, omnichannel customer experience services, has successfully acquired Active TeleSource, Inc. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Active TeleSource do?

Active TeleSource provides professional, outsourced solutions specializing in customer care, technical support, and customer retention programs for regulated industries. It is privately held, operating in Energy, and is based in Milwaukie.

This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.

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