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Covisian Group completes acquisition of Centrinex to expand its global customer experience services

PRIVATENov 04, 2024

Acquiring Company

Covisian Group

Acquired Company

Centrinex

New YorkLenexaCustomer ServiceCall Center

Description

Covisian Group, a technology company specializing in providing CX services globally, has announced the acquisition of Centrinex, a 600-employee contact center management company based in Lenexa, Kansas. This acquisition expands Covisian's investment in the U.S. market and showcases its unique GenAI-enabled CX software platform, Smile.CX.

Quick answer

Covisian Group is acquiring Centrinex, announced November 4, 2024. Covisian Group is based in New York, New York, United States.

How much did Covisian Group pay for Centrinex?
The deal value was not disclosed.
What does Covisian Group do?
Covisian Group is a technology company specializing in providing services and technologies to improve customer experiences (CX) globally.
Where are Covisian Group and Centrinex based?
Covisian Group is based in New York, New York, United States. Centrinex is based in Lenexa, Kansas, United States.
Who are the decision-makers at Covisian Group?
Fundz holds 5 contacts at Covisian Group. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Other recent acquisitions in Customer Service and Call Center

Deals where the buyer or target shares a sector with this one, within 45 days, from Fundz verified event records.

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Company Information

Company

Covisian Group

Location

New York, New York, United States

About

Covisian Group is a technology company specializing in providing services and technologies to improve customer experiences (CX) globally. With primary tech hub in New York, Covisian owns and operates 46 contact center management sites across Europe and South America, handling more than 1 million customer interactions daily.

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Related People

Paola
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Rebecca
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Stefania
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Gabriele
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Frequently asked

Who acquired Centrinex?

Centrinex was acquired by Covisian Group, based in New York. The deal was reported on November 4, 2024. Covisian Group is a technology company specializing in providing services and technologies to improve customer experiences (CX) globally. Covisian Group is privately held and operates in Customer Service.

When did Covisian Group acquire Centrinex?

Covisian Group's acquisition of Centrinex was reported on November 4, 2024. Covisian Group, a technology company specializing in providing CX services globally, has announced the acquisition of Centrinex, a 600-employee contact center management company based in Lenexa, Kansas. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Centrinex do?

Centrinex LLC and Greeting Teams LLC are US-based companies involved in customer care and related services. It is privately held, operating in Call Center, and is based in Lenexa.

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