The launch of Front Office OS marks Konnect Insights' entry into the CX Intelligence category, allowing business leaders to access customer insights through a natural language interface, transforming conversations into strategic insights.
Company Information
Company
Konnect Insights
Location
Mumbai, Maharashtra, India
About
Konnect Insights is an AI-powered omnichannel customer experience and intelligence platform serving more than 500 enterprise brands across 35+ countries. Founded in 2016 and built without external funding, the company offers solutions spanning social listening, omnichannel ticketing, contact centre intelligence, CRM, field service management and Konnect Research Cloud. The company focuses on helping enterprises move beyond operational dashboards to insights that support strategic decision-making.
AI made execution free. Knowing first is the whole game now.
Fundz sees it the moment Konnect Insights ships something new, hires an exec or expands, usually minutes after it happens, and tells you who to reach.