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LaunchCOPC Inc. Launches Global CX Performance Awards to Recognize Excellence in Customer Experience.
Dec 09, 2024
FloridaSoftwareConsultingCall CenterCustomer Service
Product Description
COPC Inc. has announced the inaugural Customer Experience Performance Awards, an annual initiative celebrating COPC-certified organizations that excel in customer experience operations. The awards will be presented starting in January 2025, highlighting outstanding performance and significant improvements in CX metrics.
Company Information
Company
COPC
Location
Florida, United States
About
COPC Inc. provides technology and performance improvement consulting, training, certification, benchmarking, and research for operations supporting the customer experience. Founded in 1996, the company began by helping call centers improve their performance. Today, it is a global leader that empowers organizations to optimize operations for superior service delivery. The company created the COPC Standards, a collection of performance management systems for customer experience operations.
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