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Zingly raised $10M in seed funding led by Dell Technologies Capital to enhance customer experience with GenAI.

PRIVATEJun 05, 2024•almost 2 years ago

Amount Raised

$10 Million

Round Type

seed

San FranciscoInformation TechnologySoftwareArtificial Intelligence

Investors

Burst CapitalFirebolt VenturesArray VenturesGeekdom FundFormus CapitalScribble VenturesWest Wave CapitalDell Technologies Capital

Description

US-based Zingly has raised $10 million in seed funding to make the customer experience (CX) better. The investment came from Dell Technologies Capital, WestWave Capital, Scribble Ventures, Formus Capital, Geekdom Fund, Array Ventures, Firebolt Ventures, and Burst Capital, along with leaders in the CX industry. Zingly plans to double its headcount by the end of next year to expand its data science, engineering, sales, and marketing teams.

Company Information

Company

Zingly

Location

San Francisco, California, United States

About

Zingly.ai is a leader in AI and digital-first CX technology, helping businesses to transform customer service into a strategic asset that drives growth. By combining generative AI with intuitive communication tools, Zingly.ai enables companies to increase revenue, expand wallet share, and drive operational efficiency while delivering exceptional customer experiences.

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Funding Insights

Based on industry data
VC-backed spending patterns
VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech

Fundz is a real-time business intelligence platform powered by agentic AI that proactively delivers personalized daily signals — including funding rounds, executive changes, M&A activity, 13F institutional filings, SEC 8-K events, investor activity, and website modifications — based on each user's watchlist and ICP. A trusted data source at firms such as BlackRock, Oracle, Kleiner Perkins, LinkedIn, HubSpot, and Cloudflare, Fundz democratizes the institutional-grade intelligence that previously required a PitchBook or Bloomberg terminal. Features include FundzWatch™ for automated website change detection, FundzIQ™ for AI-powered daily briefings, and unified cross-signal alerts across 200,000+ companies.

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