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Yellow.Ai Raises $78.15M To Deliver Total Customer Experience Automation

PRIVATEAug 04, 2021•almost 5 years ago

Amount Raised

$78.2 Million

San MateoManufacturingSoftwareData And AnalyticsScience And EngineeringArtificial IntelligenceInternet Services

Description

yellow.ai, the world’s leading customer experience (CX) automation platform, trusted by 700+ enterprises globally, today announced it has raised $78.15M in Series C, led by WestBridge Capital along with Sapphire Ventures, and Salesforce Ventures. Lightspeed Venture Partners again participated in this round, which brings total funding raised so far to $102.15M.

Company Information

Company

yellow.ai

Location

San Mateo, California, United States

About

Yellow.ai empowers enterprises to create memorable customer conversations through our AI-first customer service automation platform. Headquartered in San Mateo, Yellow.ai serves 1100+ enterprises across 85+ countries. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

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