Uniphore Technologies, a startup using artificial intelligence to improve an enterprises’ customer service calls, has raised $140 million in Series D funding led by Palo Alto-based Sorenson Capital Partners, along with participation from new investors Serena Capital, Sanabil Investments and Cisco Investments.

The company said that its platform supports over 75,000 customer service agents who can handle about 160 million engagements every month.

Uniphore Technologies Raises $140 Million In Funding Led By Sorenson Capital Partners

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