Uniphore Raises $140 Million In Series D Funding As Demand Skyrockets For Enterprise Ai And Automation Solutions

Mar 31, 2021•over 4 years ago

Amount Raised

$140 Million

Round Type

series d

Description

Uniphore, an early leader in Conversational Service Automation (CSA), today announced it has raised $140 million in Series D funding, bringing the total funds invested in the company to $210 million. This latest round of financing was led by Sorenson Capital Partners. It includes additional new investors from Europe and the Middle East, Serena Capital and Sanabil Investments, and strategic investor, Cisco Investments. Further expanding their previous investments in Uniphore, March Capital Partners, National Grid Partners, Chiratae Ventures, Iron Pillar Fund, and Sistema Capital also participated in the Series D offering.

Company Information

Company

Uniphore

About

Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies. For more information on the news and additional assets, please visit: www.uniphore.com/jacada Follow our blog and connect with us on LinkedIn, Twitter, Facebook, and Instagram.

Funding Insights

Based on industry data

Tech investment trends

83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech