Talkdesk Raises $143 Million in Series C Funding

Jul 23, 2020•about 5 years ago

Amount Raised

$143 Million

Round Type

series c

San Francisco

Description

Talkdesk®, Inc., the cloud contact center for innovative enterprises, today announced $143 million in Series C funding from a combination of new and existing investors. The amount raised, and the company’s valuation of more than $3 billion, reflects both investor confidence in Talkdesk’s business and the strategic role that superior customer experience plays among top global brands.

Company Information

Company

Talkdesk

Location

San Francisco, California, United States

About

Talkdesk® is the cloud contact center for the customer-obsessed. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of support and sales teams and their end-customers, resulting in higher customer satisfaction, productivity and cost savings. Over 1,800 innovative companies around the world, including IBM, Acxiom, 2U, Trivago and Peloton, rely on Talkdesk to make customer experience their competitive advantage. Learn more and request a demo at www.talkdesk.com.

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Tech investment trends

83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech