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PolyAI raises $50m for call centre voice assistants

May 16, 2024over 1 year ago

Amount Raised

$50 Million

New YorkSoftwareArtificial Intelligence

Investors

Point72 VenturesKhosla VenturesN VenturesHedosophia

Description

PolyAI, a London-based startup specializing in creating AI voices for use in call centres, has closed a funding round valuing it close to $500m. The round was led by Hedosophia and NVentures, featuring existing investors Khosla Ventures and Point72 Ventures.

Company Information

Company

PolyAI

Location

1178 Broadway

New York, New York, United States

About

PolyAI is transforming customer experience with AI agents that help enterprises show up as the best versions of themselves in every conversation. We are trusted by global leaders including Marriott, Caesars Entertainment, PG&E, and UniCredit to handle their most complex customer interactions. Our agents deliver human-level understanding with enterprise-grade reliability, and many of our largest deployments already do the work of 1,000+ full-time employees.

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Funding Insights

Based on industry data
VC-backed spending patterns
VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech