Fundz

Polyai Lands $40M To Handle Contact Center Calls Automatically

PRIVATESep 07, 2022

Amount Raised

$40 Million

Round Type

Funding Round

San FranciscoSoftwareArtificial Intelligence

Description

Is it possible to build a voice assistant for the call center that can pick up on indirect questions to figure out the best time to hand calls over to a human? That depends on how high the bar’s set. Generally speaking, customers don’t look forward to any automated experiences over the phone, which means voice assistants have to go the extra mile to create goodwill. One 2019 survey found that 88% of people prefer speaking to a live service agent instead of navigating an automated system.

Quick answer

PolyAI raised $40 Million in a Funding Round round, dated September 7, 2022. PolyAI is based in San Francisco, California, United States.

How much did PolyAI raise?
PolyAI raised $40 Million in a Funding Round round on September 7, 2022.
What does PolyAI do?
PolyAI is transforming customer experience with AI agents that help enterprises show up as the best versions of themselves in every conversation.
Where is PolyAI based and how big is it?
PolyAI is based in San Francisco, California, United States. Fundz records about 280 employees.
Who are the decision-makers at PolyAI?
Fundz holds 2 contacts at PolyAI, including the Co-founder & CEO. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Who else raised in Software and Artificial Intelligence around the same time

Companies in the same sectors as PolyAI that raised within 45 days of this round, from Fundz verified event records.

  • Velotix raised $10M (Seed) on October 20, 2022.
  • Tellius raised $16M (Funding Round) on October 20, 2022.
  • Drivetrain AI raised $15M (Funding Round) on October 18, 2022.
  • Bolster raised $15M (Funding Round) on October 18, 2022.
  • Versa Networks raised $75M on October 14, 2022.
  • Continue AI raised $5.7M (Seed) on October 12, 2022.

Who to call at PolyAI, and when

A new round usually means PolyAI is about to hire and buy. The teams that reach out first get the meeting.

  • An alert the day PolyAI raises, hires an executive or expands, scored against what you sell
  • The decision-makers there, with verified emails
  • Who you already know at PolyAI, from your own LinkedIn network

Works inside ChatGPT and Claude. Ask who to call at PolyAI. With Fundz connected, it knows.

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Company Information

Company

PolyAI

Location

San Francisco, California, United States

About

PolyAI is transforming customer experience with AI agents that help enterprises show up as the best versions of themselves in every conversation. We are trusted by global leaders including Marriott, Caesars Entertainment, PG&E, and UniCredit to handle their most complex customer interactions. Our agents deliver human-level understanding with enterprise-grade reliability, and many of our largest deployments already do the work of 1,000+ full-time employees.

AI made execution free. Knowing first is the whole game now.

Fundz sees it the moment PolyAI raises, hires an exec or expands, usually minutes after it happens, and tells you who to reach.

Related People

2 contacts
Verified contactsNikola M., Co-founder & CEOSee plans and pricing
Predictive Intelligence
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ML-powered predictions for PolyAI's next move

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PolyAI raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

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