Parloa raises $66M in Series B round led by Altimeter Capital for U.S. market expansion
PRIVATEApr 24, 2024
Amount Raised
$66 Million
Round Type
Series B
BerlinSoftwareArtificial IntelligenceMachine LearningNatural Language ProcessingCall CenterCustomer Service
Investors
La Familia GrowthMosaic VenturesSenovoNewionEQT VenturesAltimeter Capital
Description
Parloa, a conversational AI platform, has raised $66 million in a Series B round of funding, with a focus on expanding in the U.S. market. The round was led by Altimeter Capital, among other investors, bringing Parloa's total capital raised to-date to $98 million.
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Company Information
Company
Parloa
Location
Berlin, Berlin, Germany
About
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.
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BerlinSoftwareArtificial IntelligenceMachine LearningNatural Language ProcessingCall CenterCustomer Service