Fundz

Customer Experience Platform Kapture Cx Raises $4 Million In Funding

Jul 27, 2023

Amount Raised

$4 Million

Round Type

Seed

SoftwareEnterprise SoftwareMessagingSaaSCRM

Description

Customer experience platform, Kapture CX said that it has raised $4 million as a part of its latest round of funding led by venture capital firm Cactus Venture Partners (CVP). According to the company, it will utilise the capital to expand its presence across international markets, enhance its product offerings as well as strengthen its team. Founded in 2014, Kapture CX provides a customer support automation platform to enterprise customers helping brands improve their customer experience. Through its solutions, the startup helps businesses streamline and automate their customer support over call, email, chat, WhatsApp, and other social media channels.Its clientele include ecommerce brands including Nykaa, 1MG, Zepto, Meesho, BigBasket, as well as larger corporates including Tata and Wipro among others.“The advent of general intelligence in generative AI models has shaken up the industry

Who else raised in Enterprise Software and Messaging around the same time

Companies in the same sectors as Kapture CX that raised within 45 days of this round, from Fundz verified event records.

  • ZapScale raised $2.5M (Seed) on June 13, 2023.
  • Linen Software Inc. raised $150K (Seed) on September 6, 2023.
  • Josys raised $93M (Series B) on September 6, 2023.
  • Aily Labs raised $21M (Series A) on August 24, 2023.
  • Tangram Flex, Inc. raised $2M (Seed) on August 11, 2023.
  • Middleware raised $6.5M (Seed) on August 10, 2023.

Who to call at Kapture CX, and when

A new round usually means Kapture CX is about to hire and buy. The teams that reach out first get the meeting.

  • An alert the day Kapture CX raises, hires an executive or expands, scored against what you sell
  • The decision-makers there, with verified emails
  • Who you already know at Kapture CX, from your own LinkedIn network

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Company Information

Company

Kapture CX

About

Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support. Kapture CX adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture CX brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued.

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Related People

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Kapture CX raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

145 of these a day, filtered to the companies you pick, with the decision-maker attached.

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