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JourneyTrack raises $2 million to expand operations following top ranking in Forrester’s customer experience report, led by Elevate Capital.

PRIVATEJan 27, 2026•5 months ago

Amount Raised

$2 Million

WilmingtonInformation Technology

Investors

Elevate Capital

Description

JourneyTrack, a Miami-based tech company, has raised $2 million in funding from investors including Elevate Capital. The funding aims to expand operations following their recognition as a leader in customer experience solutions. This ranking has significantly boosted interest from large companies looking to adopt their platform. Founded in 2021, JourneyTrack uses AI to help businesses improve customer journeys.

Company Information

Company

JourneyTrack

Location

3422 Old Capitol Trl, Pmb 700

Wilmington, Delaware, United States

About

JourneyTrack is the AI-forward journey management platform transforming how enterprises map, track, and optimize customer experiences. With innovations like Journey AI, Persona AI, and Storytelling AI, JourneyTrack unifies data and intelligence to help teams reduce churn, accelerate growth, and prove CX ROI. Recognized as a Forrester Customer Journey Management Wave Leader and a G2 High Performer, JourneyTrack is trusted by leading enterprise brands to deliver exceptional experiences at scale.

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