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Gradient Labs has raised $13 million in Series A funding to reinvent agentic AI for regulated industries, with a focus on automating customer operations.

PRIVATEJul 08, 2025

Amount Raised

$13 Million

Round Type

Series A

LondonSoftwareArtificial IntelligenceFintechMachine Learning

Investors

Exceptional CapitalRedpoint VenturesCommerzVenturesOctopus Ventures

Description

AI agentic startup Gradient Labs has raised $13 million in Series A funding. Founded by former Monzo employees, the company aims to assist regulated businesses by automating repetitive tasks in customer operations. Their AI agent resolves up to 90% of queries and achieves a 98% quality assurance pass rate. This funding will help advance their innovative technology further.

Quick answer

Gradient Labs raised $13 Million in a Series A round, dated July 8, 2025. Investors: Exceptional Capital, Redpoint Ventures, CommerzVentures and Octopus Ventures. Gradient Labs is based in London, England, United Kingdom.

How much did Gradient Labs raise?
Gradient Labs raised $13 Million in a Series A round on July 8, 2025.
Who invested in Gradient Labs?
Exceptional Capital, Redpoint Ventures, CommerzVentures and Octopus Ventures are named as investors in this round.
What does Gradient Labs do?
Gradient Labs is building an autonomous AI agent aiming to resolve up to 80% of customer queries (incl. using actions and account data), enabling companies to scale CX with minimal human staff.
Where is Gradient Labs based and how big is it?
Gradient Labs is based in London, England, United Kingdom. Fundz records about 46 employees.
Who are the decision-makers at Gradient Labs?
Fundz holds 1 contact at Gradient Labs, including the Head of GTM. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Who else raised in Fintech and Software around the same time

Companies in the same sectors as Gradient Labs that raised within 45 days of this round, from Fundz verified event records.

  • Tracelight raised $3.6M (Seed) on August 6, 2025.
  • Keye raised $5M (Seed) on July 29, 2025.
  • Coverflow raised $4.8M (Seed) on July 16, 2025.
  • Heka raised $14M (Series A) on July 15, 2025.
  • Conpend raised an undisclosed amount on July 15, 2025.
  • Convoke raised $8.6M (Seed) on August 20, 2025.

Who to call at Gradient Labs, and when

A new round usually means Gradient Labs is about to hire and buy. The teams that reach out first get the meeting.

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Company Information

Company

Gradient Labs

Location

London, England, United Kingdom

About

Gradient Labs is building an autonomous AI agent aiming to resolve up to 80% of customer queries (incl. using actions and account data), enabling companies to scale CX with minimal human staff. The product caters to companies that aim to offer exceptional customer support and want a guarantee of good customer outcomes rather than a "best effort" automation.

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Fundz sees it the moment Gradient Labs raises, hires an exec or expands, usually minutes after it happens, and tells you who to reach.

Related People

1 contact
Verified contactsZan, Head of GTMSee plans and pricing
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Funding Insights

What this usually means
Typical timeline to Series B
Series A companies typically raise their next round in 10-18 months

Gradient Labs raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

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