Fundz

Gradient Labs raised £2.8m in a seed round led by LocalGlobe to develop AI customer service agents that operate in high-risk environments.

PRIVATEAug 20, 2024

Amount Raised

£2.8 Million

Round Type

Seed

LondonSoftwareArtificial IntelligenceFintechMachine Learning

Investors

Jonas TemplesteinTom BlomfieldPuzzle VenturesLocal Globe

Description

A trio of former Monzo employees have successfully raised £2.8m in a seed round for Gradient Labs, an AI customer service startup. The funding round was led by LocalGlobe with participation from other investors including Puzzle Ventures and Monzo cofounders.

Quick answer

Gradient Labs raised £2.8 Million in a Seed round, dated August 20, 2024. Investors: Jonas Templestein, Tom Blomfield, Puzzle Ventures and Local Globe. Gradient Labs is based in London, England, United Kingdom.

How much did Gradient Labs raise?
Gradient Labs raised £2.8 Million in a Seed round on August 20, 2024.
Who invested in Gradient Labs?
Jonas Templestein, Tom Blomfield, Puzzle Ventures and Local Globe are named as investors in this round.
What does Gradient Labs do?
Gradient Labs is building an autonomous AI agent aiming to resolve up to 80% of customer queries (incl. using actions and account data), enabling companies to scale CX with minimal human staff.
Where is Gradient Labs based and how big is it?
Gradient Labs is based in London, England, United Kingdom. Fundz records about 46 employees.
Who are the decision-makers at Gradient Labs?
Fundz holds 1 contact at Gradient Labs, including the Head of GTM. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Who else raised in Fintech and Software around the same time

Companies in the same sectors as Gradient Labs that raised within 45 days of this round, from Fundz verified event records.

  • Desia raised $3.3M (Pre-Seed) on September 25, 2024.
  • Cashmere raised $3.6M (Seed) on September 10, 2024.
  • WiseLayer raised $7.2M on August 13, 2024.
  • Hyperbots raised $2M (Seed) on August 6, 2024.
  • Avarra raised $8M (Series A) on October 3, 2024.
  • Lorikeet raised $5M (Seed) on October 3, 2024.

Who to call at Gradient Labs, and when

A new round usually means Gradient Labs is about to hire and buy. The teams that reach out first get the meeting.

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Company Information

Company

Gradient Labs

Location

London, England, United Kingdom

About

Gradient Labs is building an autonomous AI agent aiming to resolve up to 80% of customer queries (incl. using actions and account data), enabling companies to scale CX with minimal human staff. The product caters to companies that aim to offer exceptional customer support and want a guarantee of good customer outcomes rather than a "best effort" automation.

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Fundz sees it the moment Gradient Labs raises, hires an exec or expands, usually minutes after it happens, and tells you who to reach.

Related People

1 contact
Verified contactsZan, Head of GTMSee plans and pricing
Predictive Intelligence
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Gradient Labs raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

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Fundz is a real-time business intelligence platform powered by agentic AI that proactively delivers personalized daily signals, including funding rounds, executive changes, M&A activity, 13F institutional filings, SEC 8-K events, investor activity, and website modifications, based on each user's watchlist and ICP. A trusted data source at firms such as BlackRock, Oracle, Kleiner Perkins, LinkedIn, HubSpot, and Cloudflare, Fundz democratizes the institutional-grade intelligence that previously required a PitchBook or Bloomberg terminal. Features include Daily Briefing for AI-powered daily briefings, and unified cross-signal alerts across 281,000+ organizations. Developers and data teams can access these signals programmatically via the Fundz Funding Data API, with transparent published pricing.