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Gorgias’ Valuation Rises To $710M With $30M Series C For E-Commerce Customer Support

Aug 15, 2022over 3 years ago

Amount Raised

$30 Million

Round Type

series c

San FranciscoRetailE Commerce

Description

Gorgias, developing customer service tools for e-commerce companies, raised $30 million in new Series C capital in a round that boosted its valuation to $710 million.

Company Information

Company

Gorgias Inc.

Location

34b Harrison St.

San Francisco, California, United States

About

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 2015, Gorgias began as a two-person team and has grown to more than 250 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices.

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Funding Insights

Based on industry data
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech