Fundz

Genesys Raises $580 Million In Funding At $21 Billion Valuation

PRIVATEDec 06, 2021

Amount Raised

$580 Million

Round Type

Funding Round

Menlo ParkSoftware Developmentinformation technology & services

Description

Genesys®, a global cloud leader in customer experience orchestration, today announced a $580 million round of funding, which is intended to accelerate the company's leadership in the Experience as a Service market globally. The oversubscribed round was led by Salesforce Ventures with participation from other investors ServiceNow Ventures; Zoom Video Communications; funds and accounts managed by BlackRock, D1 Capital Partners and another large US-based West Coast mutual fund manager. This offering values Genesys at a valuation of $21 billion.

Quick answer

Genesys raised $580 Million in a Funding Round round, dated December 6, 2021. Genesys is based in Menlo Park, California, United States.

How much did Genesys raise?
Genesys raised $580 Million in a Funding Round round on December 6, 2021.
What does Genesys do?
Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries.
Where is Genesys based and how big is it?
Genesys is based in Menlo Park, California, United States. Fundz records about 8,200 employees.
Who are the decision-makers at Genesys?
Fundz holds 1 contact at Genesys. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Who else raised in Software Development and information technology & services around the same time

Companies in the same sectors as Genesys that raised within 45 days of this round, from Fundz verified event records.

  • BigTime raised $100M on January 20, 2022.
  • Ironclad raised $150M (Series E) on January 18, 2022.
  • WIZ.AI raised $20M (Funding Round) on January 17, 2022.
  • Retisio Inc. raised $1M (Seed) on January 14, 2022.
  • Verana Health raised $150M (Series E) on January 14, 2022.
  • Language IO raised $6.5M on January 12, 2022.

Who to call at Genesys, and when

A new round usually means Genesys is about to hire and buy. The teams that reach out first get the meeting.

  • An alert the day Genesys raises, hires an executive or expands, scored against what you sell
  • The decision-makers there, with verified emails
  • Who you already know at Genesys, from your own LinkedIn network

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Company Information

Company

Genesys

Location

1302 El Camino Real, Suite 300 Menlo Park

Menlo Park, California, United States

About

Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a ServiceSM our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com. ©2021 Genesys. All rights reserved. Genesys, the Genesys logo, Genesys Cloud CX, Genesys Multicloud CX, Genesys DX and Experience as a Service are trademarks, service marks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies. Janelle DickersonGenesys Janelle.dickerson@genesys.com Nectar Communications genesys@nectarpr.com +1 415.399.0181 SOURCE Genesys

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Genesys raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

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Fundz is a real-time business intelligence platform powered by agentic AI that proactively delivers personalized daily signals, including funding rounds, executive changes, M&A activity, 13F institutional filings, SEC 8-K events, investor activity, and website modifications, based on each user's watchlist and ICP. A trusted data source at firms such as BlackRock, Oracle, Kleiner Perkins, LinkedIn, HubSpot, and Cloudflare, Fundz democratizes the institutional-grade intelligence that previously required a PitchBook or Bloomberg terminal. Features include Daily Briefing for AI-powered daily briefings, and unified cross-signal alerts across 281,000+ organizations. Developers and data teams can access these signals programmatically via the Fundz Funding Data API, with transparent published pricing.