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Flip CX, a voice AI platform for customer support, has raised $20M in Series A funding led by Ridge Ventures and Next Coast Ventures.

PRIVATEJan 13, 2026•5 months ago

Amount Raised

$20 Million

Round Type

series a

New YorkBiotechnologyHealth CareArtificial Intelligence

Investors

Next Coast VenturesRidge Ventures

Description

Flip CX has successfully raised $20M in Series A funding. The funding was led by Ridge Ventures and Next Coast Ventures. Founded in 2018, Flip CX specializes in voice AI solutions for customer service. This brings their total equity funding to $29.4M.

Company Information

Company

Flip CX

Location

New York, New York, United States

About

Flip CX is a voice AI platform designed to enhance customer support and service interactions. Founded in 2018 by Brian Schiff, Jacob Cooper, and Samuel Krut, the company has raised a total of $29.4M in reported equity funding. Orchestra Health is a stealth startup focused on improving cancer diagnostics. Founded by Bracy Fertig in 2025, the company has recently raised $2M according to SEC filings.

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Predictive Intelligence
Strategic

ML-powered predictions for Flip CX's next move

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Funding Insights

Based on industry data
VC-backed spending patterns
VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech

Fundz is a real-time business intelligence platform powered by agentic AI that proactively delivers personalized daily signals — including funding rounds, executive changes, M&A activity, 13F institutional filings, SEC 8-K events, investor activity, and website modifications — based on each user's watchlist and ICP. A trusted data source at firms such as BlackRock, Oracle, Kleiner Perkins, LinkedIn, HubSpot, and Cloudflare, Fundz democratizes the institutional-grade intelligence that previously required a PitchBook or Bloomberg terminal. Features include FundzWatch™ for automated website change detection, Daily Briefing for AI-powered daily briefings, and unified cross-signal alerts across 200,000+ companies.

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