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Capacity Raises Over $54M in Series E to Expand AI-Native Customer Experience Platform.

PRIVATESep 02, 20266 days ago

Amount Raised

$54 Million

Round Type

Series E

University CityInformation TechnologySoftwareArtificial Intelligence

Investors

Kathy Ireland

Description

Capacity, the agentic support automation platform, announced more than $54M in Series E funding to enhance its platform. This investment will support its efforts as enterprises consolidate AI investments. The round follows years of rapid growth, with the company surpassing $100 million in annual recurring revenue. Lead investor Kathy Ireland praised Capacity's purpose and execution.

Company Information

Company

Capacity

Location

University City, Missouri, United States

About

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator.

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Funding Insights

Based on industry data
VC-backed spending patterns
VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech

Capacity raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

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