Amount Raised
$11 Million
Round Type
series c
Description
Capacity, a new kind of helpdesk powered by artificial intelligence, today announces $11 million in Series C financing. This represents $34 million of total investment in the company, which throughout its growth has intentionally eschewed large, institutional investors. To date, capital has been secured or reinvested from initial investors, angel investors, customers, and friends of Capacity, primarily from Midwest sources. The round is another indicator of the company’s rapid growth, having tripled revenue in 2020.
Funding Insights
Based on industry dataTech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech