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Parcel Lab Appoints Giles Whiting As CEO

Jul 29, 2024about 1 year ago

Position

Chief Executive Officer

Company

parcelLab

Giles Whiting
BostonSoftware

Description

parcelLab is excited to announce the appointment of technology leader Giles Whiting as the CEO, as the company begins the next phase of growth. Giles is a skilled leader and has a wealth of experience in guiding world-class B2B SaaS companies through periods of dramatic growth and global expansion. This appointment aims to strengthen parcelLab's position in the post-purchase category.

Company Information

Company

parcelLab

Location

Boston, Massachusetts, United States

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.

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Executive Insights

Based on hiring data
New executive impact window
87% of new executives make significant technology decisions within first 100 days
Budget influence
C-level executives control 73% of technology spending decisions
Transformation catalyst
65% of new senior hires launch digital transformation initiatives
Vendor review timeline
New executives typically review existing vendors within 6 months