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Freshworks Appoints Murali Swaminathan As Chief Technology Officer

PUBLIC · FRSHSep 03, 2024•almost 2 years ago

Position

Chief Accounting Officer

Company

Freshworks

Philippa Lawrence

San MateoInformation TechnologySoftware

Description

Freshworks has appointed Murali Swaminathan as its Chief Technology Officer, who will spearhead the company’s technology strategy and roadmap, along with guiding global engineering and architecture teams.

Company Information

Company

Freshworks

Location

1250 BAYHILL DRIVE, SUITE 315

San Mateo, California, United States

About

Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Affordable, quick to implement and designed for the end user, more than 50,000 companies worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

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Executive Insights

Based on hiring data

New executive impact window

87% of new executives make significant technology decisions within first 100 days

Budget influence

C-level executives control 73% of technology spending decisions

Transformation catalyst

65% of new senior hires launch digital transformation initiatives

Vendor review timeline

New executives typically review existing vendors within 6 months