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Copilot Provider Support Services Welcomes Nicole Caswell As Vice President of Client Success

PRIVATESep 30, 2024•over 1 year ago

Position

Vice President Of Client Success

Company

COPILOT

Nicole Caswell
MaitlandInformation Technology

Description

Nicole Caswell rejoins COPILOT Provider Support Services, LLC as the Vice President of Client Success, bringing 14 years of experience in patient services and a broad expertise in program design, implementation, and client management.

Company Information

Company

COPILOT

Location

Maitland, Florida, United States

About

COPILOT offers technology enablement solutions to practice management and provider staff that deliver highly accurate and timely benefits investigations for specialty medications, medical devices, and laboratory testing. The real-time, easily accessible, web-based portal securely displays accurate data that brings value to provider offices and pharma clients to best manage each patient’s journey. With an experienced team and longevity in HUB and reimbursement services, we provide guidance in market access and drive high satisfaction for our clients.

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Executive Insights

Based on hiring data
New executive impact window
87% of new executives make significant technology decisions within first 100 days
Budget influence
C-level executives control 73% of technology spending decisions
Transformation catalyst
65% of new senior hires launch digital transformation initiatives
Vendor review timeline
New executives typically review existing vendors within 6 months

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