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Scala

Seattle, Washington, United States · Artificial Intelligence, Software

Scala is the first operational intelligence platform built for modern contact center and customer experience operations. The company helps organizations understand how their CX operations behave across systems, channels, human agents, and AI. Scala was designed to address the growing complexity of running large-scale service organizations. With a focus on providing a unified operational intelligen

Key facts

Headquarters
Seattle, Washington, United States
Employees
13
Industries
Artificial Intelligence, Software
Status
Private
Website
www.scala.ai
LinkedIn
Company page

Recent activity at Scala

Scala funding history

DateRoundAmount
Feb 2026Seed$8.5M

Leadership

  • Asic Demberel, Chief Technology Officer
  • Ardie Sameti, Founder
  • Chris Diaz, Vice President of Engineering

Verified email and direct lines for Scala’s decision-makers are on Fundz. See plans — or book a 15-minute walkthrough.

Employee benefit plans

Scala files 2 employee benefit plans with the U.S. Department of Labor, including a retirement plan. The next plan year renews in Dec 2026.

Scala in the news

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About Scala: questions and answers

What does Scala do?

Scala is the first operational intelligence platform built for modern contact center and customer experience operations. The company helps organizations understand how their CX operations behave across systems, channels, human agents, and AI. Scala was designed to address the growing complexity of running large-scale service organizations. With a focus on providing a unified operational intelligen

Where is Scala headquartered?

Scala is headquartered in Seattle, Washington, United States.

How many employees does Scala have?

Scala has about 13 employees.

Has Scala raised funding?

Yes. Fundz has recorded 1 funding event for Scala. The most recent, Seed of $8.5M, was in Feb 2026.

Who leads Scala?

Ardie Sameti is a Founder at Scala.

What is the latest news on Scala?

On Sep 29, 2026, Scala.AI Appoints Asic Demberel as Chief Technology Officer

Source: Fundz records from SEC filings, press releases and company announcements. How Fundz measures data accuracy

Fundz watches Scala across 18 signal types, from funding and M&A to exec moves and hiring.

145 of these a day, filtered to the companies you pick, with the decision-maker attached.

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