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Leading Bank Awards Verint $11 Million Contract for AI-Powered Agent Copilot Bot

Nov 05, 2024

Contract Type

contract

MelvilleOtherInformation TechnologyInternet Services

Description

Verint, The CX Automation Company™, has been awarded an $11 million contract by a leading bank for its AI-powered Agent Copilot Bot. The bot is designed to assist 6,500 agents in their contact center by providing real-time assistance, coaching, and guidance, resulting in estimated annual savings in the tens of millions of dollars.

Quick answer

Leading Bank Awards Verint $11 Million Contract for AI-Powered Agent Copilot Bot (November 5, 2024). Verint Systems is based in Melville, New York, United States.

What agreement did Verint Systems announce on November 5, 2024?
Verint, The CX Automation Company™, has been awarded an $11 million contract by a leading bank for its AI-powered Agent Copilot Bot. The bot is designed to assist 6,500 agents in their contact center by providing real-time assistance, coaching, and guidance, resulting in estimated annual savings in the tens of millions of dollars.
What does Verint Systems do?
Verint Systems is a technology company providing software solutions for call centers.
Where is Verint Systems based?
Verint Systems is based in Melville, New York, United States.

Source: Fundz verified event record.

Company Information

Company

Verint Systems

Location

175 Broadhollow Road

Melville, New York, United States

About

Verint Systems is a technology company providing software solutions for call centers. It focuses on combining analytics and AI to enhance customer experience. Founded several decades ago, it has undergone significant changes, including spin-offs. The company has a development center in Herzliya, Israel.

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