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Verint Awarded $6.5 Million Contract for AI Business Solutions by Top 10 U.S. Public Utility Company
Jun 28, 2024•almost 2 years ago
Contract Type
contract
MelvilleInformation TechnologyInternet Services
Description
Verint has secured a $6.5 million multi-year contract with a top 10 U.S. public utility company to deploy multiple AI-powered bots, aimed at increasing CX automation and delivering AI business outcomes in their 1,800-agent contact center.
Company Information
Company
Verint Systems
Location
175 Broadhollow Road
Melville, Saskatchewan, Canada
About
Verint Systems is a technology company providing software solutions for call centers. It focuses on combining analytics and AI to enhance customer experience. Founded several decades ago, it has undergone significant changes, including spin-offs. The company has a development center in Herzliya, Israel.
MelvilleInformation TechnologyInternet Services