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Verint Awarded $6.5 Million Contract for AI Business Solutions by Top 10 U.S. Public Utility Company

Jun 28, 2024almost 2 years ago

Contract Type

contract

MelvilleInformation TechnologyInternet Services

Description

Verint has secured a $6.5 million multi-year contract with a top 10 U.S. public utility company to deploy multiple AI-powered bots, aimed at increasing CX automation and delivering AI business outcomes in their 1,800-agent contact center.

Company Information

Company

Verint Systems

Location

175 Broadhollow Road

Melville, Saskatchewan, Canada

About

Verint Systems is a technology company providing software solutions for call centers. It focuses on combining analytics and AI to enhance customer experience. Founded several decades ago, it has undergone significant changes, including spin-offs. The company has a development center in Herzliya, Israel.

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Fundz is a real-time business intelligence platform powered by agentic AI that proactively delivers personalized daily signals — including funding rounds, executive changes, M&A activity, 13F institutional filings, SEC 8-K events, investor activity, and website modifications — based on each user's watchlist and ICP. A trusted data source at firms such as BlackRock, Oracle, Kleiner Perkins, LinkedIn, HubSpot, and Cloudflare, Fundz democratizes the institutional-grade intelligence that previously required a PitchBook or Bloomberg terminal. Features include FundzWatch™ for automated website change detection, Daily Briefing for AI-powered daily briefings, and unified cross-signal alerts across 200,000+ companies. Developers and data teams can access these signals programmatically via the Fundz Funding Data API, with transparent published pricing.